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Online Bids Terms And Conditions From Bidbid.co.uk

1. General Overview

This set of General Terms and Conditions is exclusively applicable to the business transactions between Bidbid, our official website - www.bidbid.co.uk and our registered users. Once registered at Bidbid.co.uk, the user automatically accepts the following General Terms and Conditions, along with its operations including “Auto Bid” as described here at www.bidbid.co.uk. Any changes in the following Terms and Conditions shall only be take effect once it has been agreed by concerned parties.

Bidbid may introduce special promotions, which will be announced at our official website or via newsletters sent to our users. Some of these promotions may be valid only for a limited time, which will be mentioned at our official website or newsletters. Once the specified time has been reached, the promotion automatically ends. Promotions that are not coming directly from us are considered illegitimate and void.

Written materials such as bidding advice that are posted at Bidbid.co.uk are only suggestions,  and are not intended for mandatory use. Bidbid is not responsible for any action of our users (or any third party) that are not mentioned at our official website.

2. Registration with Bidbid, and Disqualification

Users of Bidbid should be at least 18 years old before they can place a bid and participate in any transaction through the site. Each user is only allowed to register once, and only one person per household is allowed to join. Users should register using only their email address; home address and the like are not permitted.

Bidbid employees and their relatives are not eligible to join under any condition. Commercial resellers are also not allowed to join Bidbia, as our products and services are only exclusive to private users. Once these resellers insist in participating any auctions, their accounts will be closed without prior notice.

During registration, the user shall not use offensive and misleading username. In addition, the user should not reveal their password to others. Once registered, they are not allowed to let others use their account or to transfer it to anyone.

Any user who shall violate these rules or abuse their account shall be disqualified, and their accounts will be closed without prior notice. Among the other grounds for disqualification include using unauthorized third-party bidding software, unauthorized use of the site, non payment of bids and being a threat to other users.

Bidbid reserves the right to refuse giving refunds for bids and sending deliveries to accounts  in question. In general, users are solely responsible for all the actions made by their respective account.

3. Online Bidding Policy

Registered users shall only be allowed to place an online bid after the bidding has been purchased. The prices for the bidding packages (also called Bid Vouchers) can be seen in “My Bid” under the “Buy My Bid Vouchers” menu. Acceptable mode of payments are via credit/debit card, and online payment processing services such as Paypal and Stripe.

User are responsible for the respective fees. Once a payment was not honored by the user, he or she shall shoulder the return payment fee. If the user has not yet paid in full the amount in the invoice, including any related fee, Bidbid has the right to block the user's account and temporary hold the delivery until the necessary payment has been made.

Bidbid also offers Free Bids, but are only valid during the time mentioned in the promotion. Usually, the promo period is 7 days only. Bids that are placed in any auction shall be deducted from the funds from the bidder's account and is not refundable. For more details, read our Refund Policy.

4. Auto Bid
 
Auto Bid is one way of placing bid online. By using this method, users can place a bid even if they are not online during the time they placed the bid. Instead, this feature allows users to set the date of bid automatically in advance. However, users are not allowed to use any third-party software unless authorized by Bidbid. For more details, visit our Help Center.

5.  How Auctions Work
 
Once a registered user places a bid by clicking the 'Bid Now' button, the user agrees to enter a contract with Bidbid. Each bidding has a countdown timer showing the time left for users to place a bid. This clock resets every time a bid is placed. The bidding time ends once the time reaches to zero. The auction is finished once the last bidder bidder places the bid, as he or she is now considered the winning bidder. For more details on how auctions work, visit our Help Center.

6. Awarding to the Winning Bidder Policy

Once the auction has officially ended, the winning bidder (last bidder) shall go to 'My Bid' (under the 'My Unpaid Auctions') to release the full payment for the bidding price and the required shipping fee as well. The winner shall receive a confirmation email as a proof that Bidbid received the payment, and the item shall be sent to the winner. The amount of the shipping fee and the date of arrival of the item depend on the location of the recipient.

An invoice will be sent to the winner containing the total amount to be paid. The winner should pay all the necessary payments within 21 days after the auction has ended. Otherwise, Bidbid has the right to revoke the right of the user to pay and receive the item. In addition, the winner is obliged to pay for the storage fee for the unclaimed items.

7. Cancellations, Returns and Refunds

The winner has the right to cancel an order, return the item, and to receive refunds from Bidbid. For cancellation of order, the winning bidder should inform Bidbid through email or post within 14 days after he was been notified that the item is ready for delivery. Cancellation of orders through phone calls is not allowed and will not be entertained.

The winner has the right to return the item within 14 days after the delivery has been made, as long as the item is still in the original working condition and has no damage whatsoever. The user shall pay for the shipping cost back to Bidbid. Nonetheless, not all items are eligible for return and refund. This includes computer software, and audio or video recordings. If the user will return the item partially or by part, he shall pay for the amount for the missing part (if applicable) and that amount will be deducted from the refund cost.

The winning bidder also has the right to get refunds from Bidbid, after the cancellation process has been completed. The amount to be refunded shall be the same as the final auction price the winner has paid, along with the original delivery cost. However, note that costs that are placed on that auction is not refundable.

8. Delivery

Delivery of item to the address provided by the user has two possible point of origin – directly from our supplier or from our own warehouse. We are able to deliver to any part of the globe, except to the U.S. sovereign territories of American Samoa, Guam, Northern Mariana Islands, Puerto Rico and the U.S. Virgin Islands, as well as other restricted areas. Likewise, shipping fees to Alaska or Hawaii may be higher. Bidbid has the right to use any third-party company in order to fulfill its obligations without the need to inform users.

The delivery period is indicated in the auction pages, but this should only serve as a guide and not necessarily the actual time, as it varies depending on the address of the user. If Bidbid is not able to deliver the exact item to the user, a substitute product with similar features (or even better) shall be delivered. Otherwise, the user has the right to cancel the order and is entitled for a refund.
9. Item ownership and Offsetting of user
 
Bidbid still owns the item until such time that the user has paid for the necessary amount for the item. Once the full payment has been made, the user shall be considered the owner of the item and he has the right to keep it.

Users are not entitled to change (specifically to reduce) the total amount needed to be paid. Likewise, users have the right to offset if and only if Bidbid has agreed with their counterclaims.

10. Disclaimer of Warranty and Limitation of Liability Regarding the Use of BIDBID.
 
USER EXPRESSLY AGREES THAT USE OF BIDBID IS AT USER'S SOLE RISK. NEITHER BIDBID, ITS AFFILIATES NOR ANY OF THEIR RESPECTIVE EMPLOYEES, AGENTS, THIRD PARTY CONTENT PROVIDERS OR LICENSORS WARRANT THAT BIDBID WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF BIDBID, OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICE, OR MERCHANDISE PROVIDED THROUGH BIDBID.

BIDBID IS PROVIDED ON AN 'AS IS' BASIS; TO THE MAXIMUM EXTENT PERMITTED BY LAW, BIDBID DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO ANY INFORMATION, SERVICES, PRODUCTS AND MATERIALS, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUS AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. IN ADDITION, BIDBID DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THE SITE IS ACCURATE, COMPLETE OR CURRENT. WE ARE NOT RESPONSIBLE FOR TYPOGRAPHICAL ERRORS.

THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION. USER SPECIFICALLY ACKNOWLEDGES THAT BIDBID IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD-PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH USER.

IN NO EVENT WILL BIDBID OR ANY PERSON OR ENTITY INVOLVED IN USE OF A BIDBID AUCTION, BE LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE BIDBID. USER HEREBY ACKNOWLEDGES THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL CONTENT ON BIDBID.

IN ADDITION TO THE TERMS SET FORTH ABOVE NEITHER, BIDBID, NOR ITS AFFILIATES, INFORMATION PROVIDERS OR CONTENT PARTNERS SHALL BE LIABLE REGARDLESS OF THE CAUSE OR DURATION, FOR ANY ERRORS, INACCURACIES, OMISSIONS, OR OTHER DEFECTS IN, OR UNTIMELINESS OR UNAUTHENTICITY OF, THE INFORMATION CONTAINED BIDBID OR FOR ANY DELAY OR INTERRUPTION IN THE TRANSMISSION THEREOF TO THE USER, OR FOR ANY CLAIMS OR LOSSES ARISING THEREFROM OR OCCASIONED THEREBY. NONE OF THE FOREGOING PARTIES SHALL BE LIABLE FOR ANY THIRD-PARTY CLAIMS OR LOSSES OF ANY NATURE, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, PUNITIVE OR CONSEQUENTIAL DAMAGES. NEITHER, BIDBID, NOR ITS AFFILIATES, INFORMATION PROVIDERS OR CONTENT PARTNERS WARRANT OR GUARANTEE THE TIMELINESS, SEQUENCE, ACCURACY OR COMPLETENESS OF THIS INFORMATION. ADDITIONALLY, THERE ARE NO WARRANTIES AS TO THE RESULTS OBTAINED FROM THE USE OF THE INFORMATION.
 
11. Disclaimer of Warranty and Limitation of Liability regarding Purchases from BIDBID.
 
All sold products and delivered to the users come with a limited warranty from their respective manufacturers. The details of the warranty varies accordingly. The full content of the warranty is not included in the delivery of items. Nevertheless, Bidbid shall send it to the user for free upon request via mail.

EXCEPT FOR THE WARRANTIES SET FORTH ABOVE BIDBID MAKES NO OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, WITH RESPECT TO THE PRODUCTS, OR ANY RELATED SERVICES PERFORMED BY BIDBID OR ANY OF ITS AGENTS OR SUBCONTRACTORS IN CONNECTION WITH ANY ORDER, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, WHICH OTHER WARRANTIES ARE EXPRESSLY EXCLUDED AND DISCLAIMED.

BIDBID SHALL NOT BE LIABLE FOR PERSONAL INJURY AND PROPERTY DAMAGE RESULTING FROM THE IMPROPER HANDLING, MODIFICATION, MISUSE OF THE PRODUCTS BY THE CUSTOMER OR ANY OTHER PERSON FOLLOWING DELIVERY BY BIDBID. IN NO EVENT SHALL BIDBID BE LIABLE TO ANY PERSON FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR GOODWILL, LOSS-OF-USE DAMAGES OR ADDITIONAL EXPENSES INCURRED, WHETHER PURSUANT TO A CLAIM IN CONTRACT, TORT OR OTHERWISE AND WHETHER IN AN ACTION FOR BREACH OF WARRANTY OR OTHERWISE.
 
12. Conditions during system outage
 
System outage refers to the unexpected technical problems of the Bidbid website – www.bidbid.co.uk. Therefore, users will not be able to access the website. Despite the advance technology being used and the high quality of the website's design, such occurrences are not totally controllable. Bidbid does not guarantee the consistency of the performance of its website. Likewise, Bidbid is not responsible for any consequence or damage that the interruption has caused during the auction or any activity by the user and third parties.

Nonetheless, there are certain conditions applicable once an interruption occurs. First, the auction bidding clock will stop temporarily along with the remaining time to place a bid. Second, the current highest bidder and the price bid are both being maintained. Third, bids that are placed shall not be returned to the user. Fourth, users have no right to ask for a refund for the bid.

Once the website is back to its normal working condition, an extra 10 minutes will be added to the remaining time for bidding. Bidbid will indicate those bidding auctions that were affected by the system outage.

13. Trademarks
 
The logos being used by Bidbid are trademarks of www.bidbid.co.uk and all of its subsidiaries. All rights reserved. All non-Bidbid trademarks that are posted on the website are the sole property of their respective owners.
 
14. Service and Support for purchased products
 
For technical support and customer service needed for the products, users shall contact the respective manufacturer and follow their Terms and Conditions.

15. Applicable Law Severability Clause
 
The use of www.bidbid.co.uk along with its Terms of Use Agreement shall be governed by the laws of the United Kingdom regardless to its conflicts of laws principles. Any legal action or formal complaint against the website should be submitted only in a court in UK.
The United Nations Convention on Contracts for the International Sale of Goods (CISG) is not applicable to all the auctions or any business transaction made at Bidbid.
 
16. Protection of Data: Collection, Processing, and Use of our Customers’ Personal Information
 
Bidbid respects and protects the privacy of all its users. For more details on how user's data are being collected, processed and being used, please refer to our Privacy Policy.
 
17. External Links
 
The Bidbid website may contain external links (or links to other websites) that are being operated by third parties.  Likewise, these sites may also contain external links. But despite our utmost effort in checking and close monitoring of links to our website, Bidbid is not responsible for the content of these links. In addition, Bidbid does not guarantee the safety and protection of the user's data once the user visits these external links.

18. General

Any contract made by Bidbid and its users are exclusively assigned to the respective parties. No user has the right to transfer, disregard, or to make any changes to the contract without the consent and approval of Bidbid.